The Westlake Police Department, which serves the Westlake suburb of Cleveland, has hired The DiJulius Group, a Cleveland-based consulting firm, to help the police develop a customer experience program. The announcement follows a similar assignment that The DiJulius Group – a specialist in customer service training and advice – completed for the Charlotte Metropolitan Police
Thoughtworks helped the bank achieve this vision by building a data governance platform that enables a self-service data catalog with high quality data sets. The platform complements the bank’s new Stream-First data platform and enables the effortless creation and use of databases. Implementing data governance with Thoughtworks’ data mesh principles alleviated challenges related to data
International design consultancy Charcoalblue has created a new business unit that aims to deliver a great guest experience to companies in the workplace, technology, exhibition and event sectors.Founded in 2004, Charcoalblue now has six studios in the UK, US and Australia and has built its global leadership reputation through projects including the National Theater, the
Magnum’s foodie experience brings to life the brand’s belief that indulgence has more than one layer Called the “Magnum Enjoyment Sensorium”, it celebrates the brand’s latest ice cream, Magnum Double Gold Caramel Billionaire and will take place as both a digital and personal immersive experience. Designed in collaboration with food anthropologist Caroline Hobkinson, the Sensorium
PARIS–(BUSINESS WIRE) – Regulatory news: Sopra Steria (Euronext Paris: SOP), a European leader in digital transformation, today announced its plans to acquire Labs, a Norwegian consultancy specializing in digital user experience. Labs is based in Bergen, Norway’s second largest city. It employs around fifty consultants who specialize in digital services to transform the customer experience.
NEW YORK–(BUSINESS WIRE) – Sisense, the leading AI-powered platform for analytics adoption everywhere, today announced that it is once again an overall leader in Dresner Advisory Services, LLC’s Wisdom of Crowds Business Intelligence (BI) Market Study 2021. The comprehensive annual study, which aims to identify key BI trends and illustrate how they are being reported
If the customer experience for your business hasn’t changed in the last year, you are unusual. In industry to industry, from consumer goods to B2B technology, the distancing, fears, and economic turmoil caused by the coronavirus affect the sales process, customer selection criteria, the way products and services are consumed, and even on it what
Before Mi Mi Khaing began her MBA journey at Alliance Manchester Business School, she was a general practitioner at Lashio General Hospital in Myanmar. Khaing is passionate about technology to improve care efficiency and life expectancy. If that’s not impressive enough, she also had two start-ups in the hotel industry and successfully sold the company
ATLANTA, January 26, 2021 / PRNewswire / – Eighty-three percent of senior executives at companies with $ 1 billion in revenue in various industries rank cybersecurity as their top priority this year, closely followed by operational efficiency (80%) and customer experience (79%) North Highland 2021 Beacon Report. However, executives do not feel “very prepared” to
