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Yum China announced last week that it was actively mobilizing resources to respond to the outbreak of the novel corona virus (COVID-19). As part of its efforts, the company immediately introduced improved preventive health measures that prioritize employee and customer health, including the introduction of innovative new contactless business delivery and catering services.

Yum China has also donated money, free meals and volunteer time to help frontline medical workers.

“The health and safety of our employees and customers remains our top priority during our response efforts. My sincere thanks go to our employees who work tirelessly to ensure that millions of people have access to healthy and nutritious meals, ”said Joey Wat, CEO of Yum China.

“Yum China has long been committed to corporate social responsibility, including community support in difficult times. Although there are significant challenges, I believe that there are opportunities for Yum China to provide practical support to those who work at the forefront. We will continue to work hand in hand with the communities to respond to and recover from the outbreak. "

The Little Sheep brand delivered instant hotpots to the local CDCVolunteers prepare food donated to help medical professionals in Wuhan

Yum China has donated RMB3 million / £ 330,000 to support hospital staff in Wuhan, and the company's brands also help in other ways. Since January 27th KFC and Pizza Hut Brands offer medical staff in hospitals across Wuhan up to 1,500 free meals a day.

The initiative has since expanded and has delivered over 70,000 free meals to nearly 500 hospitals and community health centers in mainland China. In addition, the Little Sheep brand has donated 20,000 instant hot pots to numerous organizations that are actively involved in the fight against the corona virus.

After the outbreak was confirmed by the relevant authorities, Yum China quickly took effective measures to ensure the safety of employees and customers and, if necessary, to ensure the continuity of the services. These measures include improved disinfection procedures, mandatory body temperature tests for all employees and the provision of protective masks. Additional support is available to Yum China employees following the recent introduction of updated employee insurance and a dedicated employee support hotline.

The company's brands have also introduced innovative new services. Since January 30, the KFC and Pizza Hut brands have launched contactless delivery services nationwide in China and contactless pickup services in select locations in China. These services help reduce the risk of corona virus transmission from person to person and have been well received by customers. As companies gradually return to work after the extended Chinese New Year break, the company's catering services help employers offer their employees healthy and reliable restaurants. In order to offer corporate customers more support and convenience, the KFC and Pizza Hut brands in China have introduced an improved range of corporate catering solutions.