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Technique Analytics: System-as-a-Service Drives Enterprise Transformation Throughout Pandemic

BOSTON–(BUSINESS WIRE) – Device-as-a-Service (DaaS), a further development of the leasing model that bundles hardware and services, has experienced rapid acceptance in connection with the COVID-19 pandemic and has forced many companies to give their employees the opportunity to work remotely A new Strategy Analytics report states: “COVID-19 is a catalyst for the introduction of Business Device-as-a-Service (DaaS)”. With the sudden surge in work from home, DaaS makes it easy to source pre-configured devices with a service and support wrap that are ready for employees to do their jobs and enable large numbers of home workers that businesses don’t have before the pandemic.

The demand for DaaS is growing both from customers and providers. Large PC OEMs have continued to develop their DaaS approach over several years, as have cell phone providers.

According to Andrew Brown, Executive Director for Enterprise and IoT at Strategy Analytics, and Gina Luk, Principal Analyst for Mobile Workforce Strategies, Co-Authors of the Report: “DaaS combines a traditional leasing structure with service and support and is increasingly relevant for companies with an increasing number of employees working from home. With the acceleration of digitization and WFH guidelines, we believe that many enterprise customers welcome the DaaS approach as they can purchase devices that come pre-configured with software and security support. This saves valuable time (and money) for IT departments and the need to keep pace with rapid changes in devices, operating systems, and software. “

Eric Smith, Director of Connected Computing Devices at Strategy Analytics, co-author of the report, added: “There is also room for carriers to leverage DaaS to provide 5G connectivity for PCs. This could further monetize their 5G investments and build on a longer strategy to normalize the need for ever-available, secure cellular connectivity in notebooks. “

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Strategy Analytics, Inc. is a global leader supporting companies throughout their planning lifecycle with a range of bespoke market research solutions. Our multidisciplinary skills include: industry research advisory services, customer insights, user experience design and innovation expertise, on-device mobile consumer tracking, and business-to-business advisory skills. With domain know-how in the following areas: smart devices, connected cars, intelligent homes, service providers, IoT, strategic components and media, Strategy Analytics can develop a solution that meets your specific planning requirements. For more information, please visit www.strategyanalytics.com.

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