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Tata Consultancy Services was ranked number one for customer satisfaction across Europe by Whitelane Research in an independent survey of CxOs from leading IT spending organizations.

In Whitelane Research’s 2020/2021 IT Procurement Study, 30 IT service providers were rated based on responses from nearly 1,700 CxOs and high-level decision-makers.

Over 4,050 unique IT sourcing relationships were examined to evaluate service providers based on nine key performance indicators (KPIs) on service delivery, relationship, commercial and transformation.

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(This story was not edited by Business Standard staff and is automatically generated from a syndicated feed.)

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