Tag: improvement

Westlake PD hires consultancy for buyer expertise enchancment

Westlake PD hires consulting firms to improve the customer experience

The Westlake Police Department, which serves the Westlake suburb of Cleveland, has hired The DiJulius Group, a Cleveland-based consulting firm, to help the police develop a customer experience program. The announcement follows a similar assignment that The DiJulius Group – a specialist in customer service training and advice – completed for the Charlotte Metropolitan Police

5 obstacles blocking steady enterprise course of enchancment

Five obstacles blocking continuous process improvement

In the midst of the current uncertain conditions caused by the global pandemic, it has never been more important for companies to be innovative and agile. It can be the difference between leadership and irrelevance, writes Chris Ellis, tech evangelist at Nintex. To achieve successful agility, companies must have efficient and effective processes. These processes