Debbie Qaqish on B2B Advertising Tendencies With CX Decoded
PHOTO: CMSWire View all the CX Decoded podcast episodes.In 2021, 44.5% of organizations worldwide revealed that they perceive customer experience (CX) as a primary competitive differentiator. But are they really customer-centric? Are they building out experiences with that central focus on customers? Debbie Qaqish watches these company trends in how they treat customer experience closely.
