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Partnering with a Expertise Consultancy Can Assist Scale Your Digital Transformation

Partnering with a Technology Consultancy Can Help Scale Your Digital Transformation

Digital transformations aren’t done in a day. Convenient as it is, your business can’t expect to serve your customers, partners, and employees – or grow and run your sector – by introducing new technology, flipping a switch, and moving on.

Transformation is an ongoing process that, in large part, takes place after you’ve made technological changes, measured quantitative and qualitative results, and optimized your products and processes. These projects often stall after delivery in areas like DevOps. Hence, even after a project is “finished”, an organization must be diligent to realize the full value of technological improvements.

To be a leader in any business area – whether aerospace, energy, fast food, major league sport, or others – it’s important to partner with a technology consultancy like World Wide Technology that shares your long-term vision and builds the resources and expertise to make your vision a reality. Such a partnership can help you make decisions that expand your ambitions, lead your market, and ensure that long-term plans are implemented to support your success.

Joint development of new ideas

Insitu, a Boeing-owned manufacturer of unmanned aircraft systems that collects environmental data, recently tried to expand its offering beyond the US Department of Defense contract to open up additional markets. To do this, they had to build a cloud-based data collection and analysis platform that could be iterated quickly so customers could save, analyze, and make data-driven decisions in near real-time.

In developing its cloud-based applications, the company worked with an information technology consultant who has extensive knowledge of user experience (UX), application programming interfaces (API), security, DevOps, infrastructure management, automation, quality assurance and agile training.

The partnership “was not just about giving programmers the opportunity to work on problems we defined, but developing the idea together,” said Rahul Thakkar, in-situ director for Commercial Cloud.

Insitu and its partner put together a cross-functional team to build their scalable and powerful cloud-based solution. In doing so, they used the consulting company’s discipline and mentoring to bring the new platform online quickly worldwide. And because the platform can support future innovations in cloud computing, data storage and application development, the partnership will continue.

“We are in Chapter 1 of Insitu’s cloud journey,” said Jon Damush, Insitu’s chief growth officer. “There will be many, many chapters in this book.”

Blurring the boundaries of cooperation

In 2019, McCoy Global, a Canadian manufacturer of oil and gas equipment, decided to transform its products into Internet of Things (IoT) devices, which allow drilling data to be measured and provided to third-party customers and experts on a cloud platform . Potential benefits of this strategy have included reducing the need for on-site expertise at drilling sites – reducing costs and improving safety – and securing McCoy’s market leadership.

McCoy needed a scalable cloud infrastructure with an IoT architecture and customer-specific application development that was outside the primary expertise of his IT practice. The company worked with an experienced technology consultancy to build and run the cloud-based IoT project and custom applications to connect devices, process and store data on a large scale, and manage applications securely and in real time.

The partner worked with McCoy to bring its cloud platform interface online. Agile processes were used to iterate all new functions and prioritize their provision. “The cross-functional engagement really blurred the line between McCoy and WWT,” said Richard Chism, McCoy’s digital transformation project manager. “We were able to move at an incredibly high speed.”

McCoy is still working with his chosen technology and consulting partner today to explore new ways in which customers can make automated, data-driven decisions. “We look forward to the next stages ahead of us,” said Chism. “This will be an ongoing digital journey.”

Constant partnership for unstable times

Among other sectors hit by the pandemic, more customers are using mobile apps to satisfy their hunger than ever before. A sandwich chain, Jersey Mike’s, recently rebuilt their online ordering system, developed a mobile app and integrated a marketing stack to improve the digital experience for customers while generating more end-user data for additional insights.

In close cooperation with the technology consultancy, the chain rebuilt its online presence with more flexibility and scalability, revised its online ordering system and used its customer data platform (CDP), product information and automated mobile marketing to gain deeper customer knowledge and to react accordingly.

The change enabled Jersey Mike’s to cope with the unpredictability of the pandemic as the chain’s enhanced contactless ordering and delivery capabilities helped the chain seamlessly handle an explosion of mobile ordering, quickly adding delivery options, and pricing and deals with new automated marketing -Tools to customize.

With a significant increase in sales from mobile orders and millions of new (and engaged) users of their mobile app, the chain’s technology partnership is designed to handle the growth it wants to sustain for the future.

Looking ahead with true guidance

To plan the future of your business, you need to broaden the way you work and serve both internal and external stakeholders. Partnering with the right technology consultancy with a broad spectrum of creative and strategic skills, backed by a global implementation reach and providing your clients with the great experience they deserve, is the next step you can take to experiment, too innovate and grow.

Learn how Partnership with World Wide Technologies can help you build your business.