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Innovative petcare workers share QR codes for their veterinary recruitment efforts.

Jimmy L., PAZ veterinarian, uses telemedicine to connect with pet owners.

Austin, Texas, February 1, 2021 (GLOBE NEWSWIRE) – Innovative animal care, A veterinary management company comprised of more than 40 veterinary clinics in the central southeastern United States is following the hospitality industry by adopting QR codes, online waiting list solutions, and the use of video for recruitment, marketing, and customer experience. As the world adapts to pandemic pressures, Innovetive Petcare has embraced the use of more touchless solutions to position its veterinarians and veterinary practices for continued growth and success.

“We must continuously meet the evolving needs of pet owners and our veterinary practices. People look at menus by QR code, so we should know the QR code reader better from our mobile phones, ”says Mark Ziller, CEO and co-founder of Innovetive Petcare. “By adding QR codes to our branding, we can maximize mobile device functionality and drive technology adoption in the veterinary industry.” To support the growing number of veterinary clinics, Innovetive Petcare has added QR codes to its veterinary ads, opportunities for professionalism Further development and even codes linked to video tours through their veterinary practices in order to virtually recruit candidates.

Creating personalized and efficient communication channels for today’s pet owners and veterinarians remains a top priority for Innovetive Petcare. While QR codes are an easy way to access information without memorizing a website address, some of Innovetive’s walk-in clinics have added a digital waiting list solution to their websites. Busy clinics like Country Brook Animal Hospital in Garland, Texas have added Waitwhile, a virtual waiting list that also appears in restaurants, not just for social distancing interventions, but for the ability to have a better customer experience when the waiting times are longer than usual. Veterinarians see the benefits in that customers who know where they are virtually in the queue can optimize their time better and the frustration associated with long waiting times subsides as soon as their pet enters the examination room.

Chisholm Trail Veterinary Clinic in New Braunfels, Texas added Airvet, a telemedicine solution that enables their practice to video chat, make contactless payments, and assist pet owners from any mobile device outside of business hours. Customers can now eliminate travel time (especially in rural areas), make planning options more flexible, and even reduce pet owners’ fear by virtually communicating with their veterinary clinic sooner rather than later. “With this option, more appointments related to minor health issues can be resolved quickly and quickly. With direct access to our clinic, especially during the day, we can assign personal appointment times for more severe cases, ”says Charlotte Dawson, DVM, MRCVS, Medical Director of Chisholm Trail.

Innovetive Petcare continues to introduce new and innovative tactics to better connect with pet owners, their growing number of veterinary clinics and veterinarians across the country, so that the benefits that the technology brings to daily activities are more convenient – even if only needed are your pet to the vet.

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over Innovative animal care: Innovetive Petcare, based in Austin, TX, provides world-class business services to its growing network of 40 animal clinics. Innovetive Petcare clinics believe that great animal care comes from exceptional teams, and they benefit from tools, resources, and a supportive team dedicated to ensuring that veterinary practices thrive, grow, and provide high quality animal health. Find out more at innovetivepetcare.com.

• Employee holds QR codes

• Telemedicine session for employees

Malia Rivera – VP, Marketing Innovetive Petcare 805-558-5435 [email protected]